QA Processes

QA Processes   Beginning QA Procedures   30 Day Follow-up   Six Month Written Surveys February 2006 Client Satisfaction Survey Results I would rate the consulting services from Bass as excellent. Strongly Agree 61%   Agree 33%   Neutral 3%   Disagree 3% Strongly Disagree 0% I would rate the staff’s responsiveness to my needs as excellent. Strongly Agree 61%   Agree 33%   Neutral 6%   Disagree 0% Strongly Disagree 0% Bass Consultants have been technically knowledgeable in the skill our organization needs the most. Strongly Agree 53%   Agree 44%   Neutral 3%   Disagree 0% Strongly Disagree 0% Bass consultants have delivered what they have promised on time. Strongly Agree 66%   Agree 31%   Neutral 3%   Disagree 0% Strongly Disagree 0% The technical advice received from Bas consultants has been accurate. Strongly Agree 45%   Agree 45%   Neutral 10%   Disagree 3% Strongly Disagree 0% Bass consultants have worked well in team environments with our organization. Strongly Agree 58%   Agree 39%   Neutral 3%   Disagree 0% Strongly Disagree 0% Bass consultants have been motivated in performing job related tasks. Strongly Agree 63%   Agree 37%   Neutral 0%   Disagree 0% Strongly Disagree 0% Bass consultants have been cooperative to perform job related tasks. Strongly Agree 72%   Agree 28%   Neutral 0%   Disagree 3% Strongly Disagree 0% Bass consultants have been cooperative in their interactions with our staff. Strongly Agree 66%   Agree 34%   Neutral 0%   Disagree 3% Strongly Disagree 0% My overall professional interaction with Bass & Associates has been positive. Strongly Agree 41%   Agree 24%   Neutral 3%   Disagree 0% Strongly Disagree 0% May we email this evaluation to you on a semi-annual basis? Yes 85%   No 15%